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Thursday, October 31, 2013

Apple is Working on Fix for New 13-Inch MacBook Pro Unresponsive Keyboard/Trackpad Issue




Apple is working on an update that will fix an issue that could cause the new 13-inch MacBook Pro's keyboard and trackpad to become unresponsive, according to a new knowledge base article.

Symptoms
Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (Late 2013) computers and is working on an update to resolve this behavior.

Resolution
If you experience this issue, reset the keyboard and trackpad by closing the computer’s display for approximately one minute and then open it.

We'll let you know as soon as the update is available.

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